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MAINTENANCE CONTRACTS · BARCELONA

Preventive maintenance
for your restaurant.

A maintenance agreement with planned visits, defined tasks and findings follow-up. Care for your kitchen and understand what needs attention.

THE PROBLEM

Faults happen.
Your information should be ready.

Without a plan, requests, checks and documents can become scattered across calls, messages and folders. PAYA organises technical care around an agreed scope.

01

Checks that stay on the calendar

Agreed visits based on equipment, usage and the needs of the restaurant.

02

Findings that get followed up

Documented observations and proposals to address items needing attention.

03

Decisions with context

History and communication to help evaluate repair or replacement.

TAILORED COVERAGE

A kitchen has
many systems.

We select included equipment and tasks after assessing the site. Specific coverage is recorded in the proposal and agreement.

01

Refrigeration & cooking

Operating and condition checks for fridges, cold rooms, ovens and other equipment, according to the plan.

02

HVAC & extraction

Condition checks, technical cleaning and agreed checks for air conditioning, ventilation and extraction.

03

Electrical, water & drainage

Checks of condition, connections and abnormalities. Specialist work is carried out or coordinated as appropriate.

TRANSPARENT SCOPE

What is included.
What is agreed separately.

Terms to define in the maintenance agreement
ItemHow it is defined
Preventive visitsFrequency, duration, equipment and tasks specified in the proposal.
Minor adjustmentsWithin the expressly agreed time, scope and limits.
Records & communicationCompleted work, observations and recommended actions. PAYA Control access according to the contracted service.
Repairs, parts & materialsSeparately quoted and approved unless expressly included in the agreement.
Faults & urgent requestsReporting channel and priority defined in the agreement. Availability and response times subject to agreed terms.
Certification & specialist servicesCoordination with authorised professionals where needed. A visit record does not replace a statutory certificate.

FROM FIRST CONTACT TO FOLLOW-UP

A simple start.
Ongoing care.

01

Assess and agree

We assess the site, define the scope and prepare the proposal.

02

Plan and maintain

We organise visits and carry out the agreed checks.

03

Record and follow up

We share findings, review open items and recommend next steps.

See the process and animation

PRICE & PROPOSAL

A quote based
on your site.

The contract price depends on equipment quantity and condition, included tasks, frequency, access and the number of restaurants. First we assess the need, then define the fee and terms.

Discuss my agreement

To prepare your proposal

  • Location and number of sites
  • Main equipment and condition
  • Opening hours and access windows
  • Recent faults and priorities
Guide: what to check in an agreement

PAYA CONTROL

A service you can follow.

From visit to record.

Identified equipment, documented work and findings visible to the people who need them.

  • Equipment records and history
  • Completed visits and checks
  • Observations and follow-up
PAYA / CONTROL Illustrative example

Refrigeration cabinet

FR-001 · Kitchen

EquipmentIdentified
VisitCheck record
FindingsObservations & recommendations
HistoryPrevious work
Explore the platform

DOCUMENTED SERVICE

Maintenance that leaves
useful records.

The reports document equipment and installation repairs, preventive checks and open priorities.

Read the ongoing maintenance case study

CONTRACT QUESTIONS

Let’s clarify the details.

Are visits monthly?

We offer monthly-visit plans and adapt frequency to the agreed scope. The proposal sets out the schedule and duration.

Does a recurring fee include every repair?

Not necessarily. The fee covers the specified scope. Additional repairs, urgent interventions, spare parts and materials are assessed separately unless the agreement states otherwise.

Do you guarantee there will be no failures?

Maintenance helps identify needs and care for equipment, but cannot eliminate every failure. We communicate findings and recommendations.

Is there a minimum term or fixed response time?

Duration, renewal, cancellation, availability and response arrangements are specified in your agreement and explained before signing.

BARCELONA & METROPOLITAN AREA

Let’s start with
your restaurant.

Tell us the location, equipment and what you need to address. We’ll agree the scope with you before preparing a proposal.

WhatsApp+34 649 843 682

Visits and response subject to availability and agreed terms.

Send your enquiry directly to PAYA. FormSubmit processes your details to deliver the message to service@payaops.com. We use them to respond to your request.